35th Ave Policies
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Any replacement will occur under the manufacturer’s warranty.
All freight damage is the responsibility of the freight company. It is the customer’s responsibility to check for freight damage before accepting shipment. Please report damage immediately.
There is no refund on cut fabric and shipping fees are not refundable.
Classes & Events:
To receive a refund for classes, a 48 hour notice is required. Events refund are 3 weeks notice is required.
Customer Service # (602) 841-5427 or 1 (877) 242-6282